The Platinum Psychiatry Advantage

A Mental Health Clinic Designed by a Patient, For Patients

Dr. Todd Shorten, DNP, founded Platinum Psychiatry with a clear mission: to transform the mental health care experience for patients. Before becoming a psychiatric provider, Dr. Shorten spent years navigating a broken mental health system, experiencing rushed appointments, conflicting diagnoses, and trial-and-error medication management.

“Everything I’ve built here is to give patients the best opportunity to become the best version of themselves.”

This vision drives Platinum Psychiatry’s commitment to providing personalized psychiatric care that prioritizes your well-being over profits.

Why Platinum Psychiatry Stands Out in Mental Health Care

We believe exceptional psychiatric care begins with exceptional providers. We hire and invest in board-certified psychiatric nurse practitioners (PMHNPs) who are not only medication experts but also compassionate listeners dedicated to your progress.

  • We pay 143% of the national average for PMHNPs to attract and retain top talent in psychiatry.
  • Our providers are full employees, not contractors, ensuring consistency in your care and alignment with our values.
  • We provide ongoing training on the latest evidence-based psychiatric medication treatments, ensuring you receive the most current, effective care.

At Platinum Psychiatry, we do not simply prescribe medications and hope for the best. We make strategic, personalized medication management decisions to help you achieve symptom relief and stability as quickly as possible.

Fast, Reliable Support for Medication & Appointments

We understand how stressful it can be when your medication refill is delayed or when your questions go unanswered after an appointment.

That’s why our dedicated support team ensures:

  • Refills for non-controlled medications within 24 hours.
  • Refills for controlled medications within 48 hours.
  • Rapid, compassionate responses to your questions and concerns.

We operate with urgency because your mental health matters.

Longer Appointments for Accurate Diagnosis and Personalized Care

At Platinum Psychiatry, we believe in quality over quantity.

  • Initial psychiatric diagnostic evaluations are a full 60 minutes, ensuring we fully understand your history, symptoms, and goals.
  • Follow-up appointments are up to 30 minutes if needed, allowing us to adjust your treatment plan with care.
  • Providers see no more than 16 patients per day, ensuring they are fully present, focused, and not burned out.
  • No charting during appointments—your provider is focused solely on you.

Your time is valuable, and your mental health journey deserves our full attention.

Experience the Platinum Standard in Psychiatry

Whether you need help with depression, anxiety, ADHD, bipolar disorder, or medication management, Platinum Psychiatry provides personalized telepsychiatry, designed to help you thrive.

At Platinum Psychiatry, you are never just another patient. You are the reason we do what we do.

5/5

“Dr Shorten is great , one of the best doctors i have ever seen, very calm, very knowledgeable Im very happy overall with his professionalism.”