PATIENT REVIEWS
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Real Patients. Real Reviews.
Check out some of our most recent patient reviews below.
I was very pleased they were able to get me in for my first appointment the same day. Dr. Shorten made me feel comfortable, and not like I was in a clinical setting. I appreciate his willingness to work with me and how quickly his office gets back to me.
Very professional, compassionate, and genuinely concerned about you as a patient and not your pocket case. I came to Dr Shorten feeling like a wreck but he listened, listened, and listened again. He has both me and my teenage son on track to feeling more like our usual selves.
My initial visit with Dr. Shorten went very well. I was comfortable with discussing my problems and with his responses. I felt "equal." He seemed understanding of my choices and thoughts, which means a great deal to me. I'm looking forward to my next visit! I've been seeing psychiatrists for nearly ten years, and it is rare for me to look forward to seeing a new one. Decent prices without insurance.
When I started to have anxiety issues and my doctor couldn't help, I began searching for somebody who could. In calling around, I couldn't get in with anyone for several weeks. I then called Platinum Psychiatry and spoke with Mel. She was kind and compassionate and went out of her way to help me book an appointment for the very next morning. Platinum Psychiatry was very helpful and I would recommend them.
I searched for a Dr. for my boyfriend to meet with for weeks knowing that my boyfriend was reluctant to go. I was most concerned that the experience might not go well and my boyfriend wouldn’t give it another shot. Boy am I glad we went here. Dr. Shorten was AMAZING and not only made us feel comfortable but nailed it across the board with listening and helping my boyfriend to understand what’s going on. Do yourself the favor and schedule. You will not be disappointed.
A brilliant, patient-focused psychiatric practice. As another reviewer had mentioned, their customer service is impeccable. The doctor himself is VERY skilled in bedside manner, and hearing the patient out. He answers your questions thoroughly, and you feel as though he cares about how well you're doing. He has helped me to achieve better results than any practitioner I'd encountered before him. Truly a Platinum-level practice!
I've been seeing Dr. Shorten for 4 months. He is very professional and listens intently to How the medication is affecting me. I would recommend him to anyone.
A great team of professionals that are responsive via call/text/zoom. I have anxiety so being able to message instead of calling helps tremendously. I also don't have insurance, their rates are very reasonable.
Dr. Shorten is experienced, knowledgeable, and genuinely cares. He explains complex issues to me in a way that makes understanding easy. He also creates an environment where I truly am a partner in the decision-making and direction of my treatment. I highly recommend Dr. Shorten.
In completing my initial appointment with Dr Shorten I feel confident that I will receive the care I was hoping to find. Ample time was spent discussing medical history and medications. I look forward to having this connection and can say that I will utilize Dr Shorten for counseling as well as pharmaceutical-related issues in the future if the need arises.

Our Patient-First Philosophy
At Platinum Psychiatry, our dedication to enhancing your mental health is unwavering. We strive to provide the supportive and personalized experience you deserve with a mental health professional.
When it comes to your mental health, finding the right medication is not a one-size-fits-all approach. We take great care in evaluating your unique needs, symptoms, and medical history to prescribe the best medication for you.
Platinum Psychiatry
(602) 730-6422
(602) 654-1322
office@platniumpsychiatry.com
At Platinum Psychiatry, we offer telehealth psychiatric services for patients ages 12 and up living in Arizona and Virginia who struggle with mood disorders, anxiety, depression, ADHD, bipolar disorder, PTSD and more.
We have a team approach to treating mental illness. We will work with you to understand your symptoms and to improve your quality of life. In a field full of confusion, stigma, and poor customer service, we offer a new way of experiencing mental health services. Contact us to learn more, or click here to get started right away.
*Strict confidentiality is maintained for all medical purposes.
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If you’re having a medical or mental health emergency, call 911 or visit your local ER.