THE PLATINUM ADVANTAGE

Online Psychiatry & Medication Management for Lasting Relief

At Platinum Psychiatry, every appointment is designed around one goal: helping you feel truly heard, supported, and confident in your care, especially if past treatments haven’t worked. Founded by Dr. Todd Shorten, DNP, after his own experience with a broken mental health system filled with rushed visits, conflicting diagnoses, and endless trial-and-error, this practice was built to be different.

Through compassionate, patient-first online psychiatry, we take the time to understand your full story, not just your symptoms, and create personalized treatment plans that actually make sense for you. Our telepsychiatry services provide a safe, confidential space where clarity replaces confusion, and progress finally feels possible, all from the comfort of your home.

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Arizona's Premier Online Psychiatric Clinic

Why Platinum Psychiatry Is Different From Traditional Mental Health Care

For many people, traditional mental health care feels rushed, confusing, and impersonal. Appointments are short, symptoms are treated in isolation, and patients are often left cycling through medications without clear answers. At Platinum Psychiatry, we believe better outcomes start with a better understanding. Our online psychiatry model is intentionally designed to slow things down, listen deeply, and look at the full picture: your history, your experiences, and what hasn’t worked before.

Through compassionate telepsychiatry and medication management, we provide care that is thoughtful, transparent, and collaborative. You’re never just handed a prescription and sent on your way. Instead, we work with you to build a personalized treatment plan, explain every step, and adjust as your needs evolve. This patient-first approach helps restore trust in the process and gives you a clear, supported path toward lasting relief.

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Professional Online Psychiatric Assessments

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ONGOING MEDICATION MANAGEMENT

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Unparalleled Mental Wellness Support

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How Online Psychiatry at Platinum Works

01. Book Your Appointment

Getting started is simple. Schedule your initial consultation online in minutes, no waitlists, no paperwork hassle. Whether you're seeking help for the first time or looking for a better experience, we make it easy to take that first step.

02. Your Initial Assessment

Your first appointment is a full 60-minute session dedicated entirely to understanding you. We take the time to listen your symptoms, your history, your lifestyle, your goals. No rushing, no charting during the visit. Just a genuine conversation to build the foundation of your care.

03. Your Personalized Treatment Plan

Based on your assessment, we create a treatment plan built around your unique needs. This may include medication management, lifestyle guidance, or a combination of both. Every decision is explained clearly so you feel informed and confident moving forward.

04. Ongoing Support & Adjustments

Your care doesn't stop after the first appointment. We monitor your progress, adjust your treatment as needed, and ensure you have access to resources, whether that's fast medication refills, educational materials, or referrals to complementary services like therapy or counseling.

MENTAL HEALTH CONDITIONS WE TREAT

What our clients say

Five-star reviews on Google

5/5

When I started to have anxiety issues and my doctor couldn't help, I began searching for somebody who could. In calling around, I couldn't get in with anyone for several weeks. I then called Platinum Psychiatry and spoke with Mel. She was kind and compassionate and went out of her way to help me book an appointment for the very next morning. Platinum Psychiatry was very helpful and I would recommend them.

5/5

My initial visit with Dr. Shorten went very well. I was comfortable with discussing my problems and with his responses. I felt "equal." He seemed understanding of my choices and thoughts, which means a great deal to me. I'm looking forward to my next visit! I've been seeing psychiatrists for nearly ten years, and it is rare for me to look forward to seeing a new one. Decent prices without insurance.

5/5

Very professional, compassionate, and genuinely concerned about you as a patient and not your pocket case. I came to Dr Shorten feeling like a wreck but he listened, listened, and listened again. He has both me and my teenage son on track to feeling more like our usual selves.

5/5

I searched for a Dr. for my boyfriend to meet with for weeks knowing that my boyfriend was reluctant to go. I was most concerned that the experience might not go well and my boyfriend wouldn’t give it another shot. Boy am I glad we went here. Dr. Shorten was AMAZING and not only made us feel comfortable but nailed it across the board with listening and helping my boyfriend to understand what’s going on. Do yourself the favor and schedule. You will not be disappointed.

5/5

Cooper

A brilliant, patient-focused psychiatric practice. As another reviewer had mentioned, their customer service is impeccable. The doctor himself is VERY skilled in bedside manner, and hearing the patient out. He answers your questions thoroughly, and you feel as though he cares about how well you're doing. He has helped me to achieve better results than any practitioner I'd encountered before him. Truly a Platinum-level practice!

5/5

I have been a patient for several months. Easy to get refills, is one of the few doctors who actually listened to what my goals were, and what medication I wanted to stay away from. Highly recommend. He is open to both Western and Eastern medicine and is very thoughtful and understanding. Genuinely cares about his patients.

5/5

After having the worst summer of my life and feeling afraid it would never get better, I finally gave in and saw Dr. Shorten. He listened and offered solutions, giving me precise information on what to expect and when to expect it. I started to feel better immediately and now here I am a few months later feeling like my old self again and once again being able to be the mom, wife, and employee I want to be. I couldn't have done it without his advice and support. The hardest part is often reaching out for help, I know this firsthand. I encourage others to consider reaching out to care about themselves enough to do so with Dr. Shorten. You deserve to feel better and he has the knowledge to help you get there.. he certainly did for me.

5/5

Dr Shorten is compassionate, listens to you, and helps figure out what would work best for his patient. The office staff is professional and friendly and is prompt in getting you in to see the doctor.

5/5

I've been seeing Dr. Shorten for 4 months. He is very professional and listens intently to How the medication is affecting me. I would recommend him to anyone.

5/5

A great team of professionals that are responsive via call/text/zoom. I have anxiety so being able to message instead of calling helps tremendously. I also don't have insurance, their rates are very reasonable.

They are extremely professional and nonjudgmental. He made me feel truly comfortable during our first visit and is willing to work with me to find what will work. I’m looking forward to working with platinum psychiatry!

5/5

Dr Shorten is great, one of the best doctors i've have ever seen, very calm, very knowledgeable I'm very happy overall with his professionalism.

5/5

I highly recommend Dr. Shorten. He has been so much help with my teenage son during some really tough anxiety issues.

5/5

Thank you Dr. Shorten for going above and beyond our expectations. You are truly a blessing and we are so thankful to have found you.

5/5

In completing my initial appointment with Dr Shorten I feel confident that I will receive the care I was hoping to find. Ample time was spent discussing medical history and medications. I look forward to having this connection and can say that I will utilize Dr Shorten for counseling as well as pharmaceutical-related issues in the future if the need arises.

5/5

Dr Shorten is a terrific practice. Very professional, caring, and a good listener.

5/5

Dr. Shorten is experienced, knowledgeable, and genuinely cares. He explains complex issues to me in a way that makes understanding easy. He also creates an environment where I truly am a partner in the decision-making and direction of my treatment. I highly recommend Dr. Shorten.

Patient-First Philosophy

At Dr. Todd Shorten Psychiatry, compassionate, patient-centered care is at the heart of everything we do. Dr. Shorten brings both professional expertise and personal understanding to each session, creating a space where patients feel truly heard, respected, and supported on their mental health journey.

When it comes to psychiatric treatment, medication is never approached as a one-size-fits-all solution. Dr. Shorten carefully evaluates each patient’s unique symptoms, history, and goals, guided by his personal principle: “I will never put a patient on a medication that I wouldn’t be willing to take myself.” Through evidence-based care, empathy, and thoughtful telepsychiatry, his goal is to help patients achieve stability, balance, and become the best version of themselves.

GOT A QUESTION?

Quick answers to questions you may have.

Simply log in to your appointment and meet with your prescriber. They’ll review your medical, psychiatric, and family history, discussing your symptoms and main concerns. Together, you’ll explore the option of medication and, if needed, they’ll send prescriptions to your pharmacy or make referrals for additional treatments.

While we address a broad range of mental health conditions, our most common include anxiety, depression, ADHD, insomnia, OCD, bipolar disorder, and eating disorders. However, please note that we do not currently offer treatment for addictions.

Our prescribers employ a diverse range of medications, adhering to FDA guidelines and utilizing the latest evidence-based practices in medication management for treating mental health conditions.

From time to time, medications may require adjustments in dosage or timing, or it may become apparent that a different medication is better suited for you. Every individual is unique. Our dedicated staff is accessible via phone or text to address any concerns you may have. Additionally, you have the option to schedule an extra visit with your provider for further evaluation and discussion.

Our online scheduling system makes rescheduling a breeze. Simply click on the get started button to choose a time that best fits with your schedule. Alternatively, you can always call or text us for assistance.

Side effects of medication can vary, ranging from short-term to long-term effects. Some may dissipate over time, while others may persist. If it’s determined that a side effect is undesirable and unlikely to resolve on its own, discussing a medication change is advisable. In many cases, side effects can be managed by adjusting the dose, frequency, or timing of medication intake. Our experienced medical staff is here to assist you in determining the most appropriate course of action.

741-741

If you’re in emotional distress, text HOME to connect with a counselor.

988

Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.

911

If you’re having a medical or mental health emergency, call 911 or visit your local ER.