When it comes to psychiatric treatment, medication is never approached as a one-size-fits-all solution. Dr. Shorten, DNP, PMHNP, carefully evaluates each patient’s unique symptoms, history, and goals, guided by his personal principle: “I will never put a patient on a medication that I wouldn’t be willing to take myself. ” Through evidence-based care, empathy, and thoughtful telepsychiatry, his goal is to help patients achieve stability, balance, and become the best version of themselves.
THE PLATINUM ADVANTAGE
A better virtual psychiatry experience starts here
If past treatment left you feeling disappointed. Platinum Psychiatry offers a more personalized approach to virtual care, with thoughtful medication management, faster appointments, and support from home for just $89/month.
At Platinum Psychiatry, every appointment is designed around one goal: helping you feel truly heard, supported, and confident in your care. Many patients come to us after feeling rushed, overlooked, or stuck in a cycle of trial-and-error with their current provider. That’s why this practice was built differently: to offer consistent follow-up, thoughtful medication management, and a more personalized approach that actually adapts to your needs over time.
Call Today: 602-730-6422
A More Structured Approach to Psychiatric Care
Still not feeling better with your current treatment?
Psychiatric care shouldn’t feel like guesswork. If your current treatment leaves you unsure of what’s working, what’s changing, or what comes next, you’re not alone. At Platinum Psychiatry, we take a more thoughtful and personalized approach to care. Through fully virtual visits and ongoing medication management, we get to know your history, track your progress, and make thoughtful adjustments over time so your treatment feels clearer, more intentional, and better supported.
How Online Psychiatry at Platinum Works
01. Book Your Appointment
Getting started is simple. Schedule your appointment online in minutes, no waitlists. Whether you're starting care or switching providers, we make the process fast and straightforward.
02. Your Initial Assessment
Your first appointment is a full 60-minute session focused entirely on understanding your history, current treatment, and goals. No rushing, no distractions, it is a clear starting point to build your care plan.
03. Personalized Medication Management
We create a treatment plan tailored to you, with a strong focus on medication management and long-term results. Every decision is explained clearly, so you understand what you're taking, why, and what to expect next.
04. Ongoing Support & Adjustments
Your care continues beyond the first visit. We monitor your progress, make timely adjustments, and ensure you have consistent access to your provider, so your treatment stays effective as your needs evolve.
MENTAL HEALTH CONDITIONS WE TREAT
What our clients say
Five-star reviews on Google
When I started to have anxiety issues and my doctor couldn't help, I began searching for somebody who could. In calling around, I couldn't get in with anyone for several weeks. I then called Platinum Psychiatry and spoke with Mel. She was kind and compassionate and went out of her way to help me book an appointment for the very next morning. Platinum Psychiatry was very helpful and I would recommend them.
Jeff
My initial visit with Dr. Shorten went very well. I was comfortable with discussing my problems and with his responses. I felt "equal." He seemed understanding of my choices and thoughts, which means a great deal to me. I'm looking forward to my next visit! I've been seeing psychiatrists for nearly ten years, and it is rare for me to look forward to seeing a new one. Decent prices without insurance.
Madison
Very professional, compassionate, and genuinely concerned about you as a patient and not your pocket case. I came to Dr Shorten feeling like a wreck but he listened, listened, and listened again. He has both me and my teenage son on track to feeling more like our usual selves.
Christina
I searched for a Dr. for my boyfriend to meet with for weeks knowing that my boyfriend was reluctant to go. I was most concerned that the experience might not go well and my boyfriend wouldn’t give it another shot. Boy am I glad we went here. Dr. Shorten was AMAZING and not only made us feel comfortable but nailed it across the board with listening and helping my boyfriend to understand what’s going on. Do yourself the favor and schedule. You will not be disappointed.
Michelle
Cooper
A brilliant, patient-focused psychiatric practice. As another reviewer had mentioned, their customer service is impeccable. The doctor himself is VERY skilled in bedside manner, and hearing the patient out. He answers your questions thoroughly, and you feel as though he cares about how well you're doing. He has helped me to achieve better results than any practitioner I'd encountered before him. Truly a Platinum-level practice!
Cooper
I have been a patient for several months. Easy to get refills, is one of the few doctors who actually listened to what my goals were, and what medication I wanted to stay away from. Highly recommend. He is open to both Western and Eastern medicine and is very thoughtful and understanding. Genuinely cares about his patients.
Alexis
After having the worst summer of my life and feeling afraid it would never get better, I finally gave in and saw Dr. Shorten. He listened and offered solutions, giving me precise information on what to expect and when to expect it. I started to feel better immediately and now here I am a few months later feeling like my old self again and once again being able to be the mom, wife, and employee I want to be. I couldn't have done it without his advice and support. The hardest part is often reaching out for help, I know this firsthand. I encourage others to consider reaching out to care about themselves enough to do so with Dr. Shorten. You deserve to feel better and he has the knowledge to help you get there.. he certainly did for me.
Rachel
Dr Shorten is compassionate, listens to you, and helps figure out what would work best for his patient. The office staff is professional and friendly and is prompt in getting you in to see the doctor.
Tiffany
I've been seeing Dr. Shorten for 4 months. He is very professional and listens intently to How the medication is affecting me. I would recommend him to anyone.
Scott
A great team of professionals that are responsive via call/text/zoom. I have anxiety so being able to message instead of calling helps tremendously. I also don't have insurance, their rates are very reasonable.
Mario
They are extremely professional and nonjudgmental. He made me feel truly comfortable during our first visit and is willing to work with me to find what will work. I’m looking forward to working with platinum psychiatry!
Andrea
Dr Shorten is great, one of the best doctors i've have ever seen, very calm, very knowledgeable I'm very happy overall with his professionalism.
Leo
I highly recommend Dr. Shorten. He has been so much help with my teenage son during some really tough anxiety issues.
Emma
Thank you Dr. Shorten for going above and beyond our expectations. You are truly a blessing and we are so thankful to have found you.
Victoria
In completing my initial appointment with Dr Shorten I feel confident that I will receive the care I was hoping to find. Ample time was spent discussing medical history and medications. I look forward to having this connection and can say that I will utilize Dr Shorten for counseling as well as pharmaceutical-related issues in the future if the need arises.
Lisa
Dr Shorten is a terrific practice. Very professional, caring, and a good listener.
Tony
Dr. Shorten is experienced, knowledgeable, and genuinely cares. He explains complex issues to me in a way that makes understanding easy. He also creates an environment where I truly am a partner in the decision-making and direction of my treatment. I highly recommend Dr. Shorten.
Colleen
Patient-First Philosophy: Dr. Todd Shorten DNP, PMHNP
At Platinum Psychiatry, compassionate, patient-centered care is at the heart of everything we do. Dr. Shorten DNP, PMHNP, brings both professional expertise and personal understanding to each session, creating a space where patients feel truly heard, respected, and supported on their mental health journey.
GOT A QUESTION?
Quick answers to questions you may have.
What can I expect on my first day?
Simply log in to your appointment and meet with your prescriber. They’ll review your medical, psychiatric, and family history, discussing your symptoms and main concerns. Together, you’ll explore the option of medication and, if needed, they’ll send prescriptions to your pharmacy or make referrals for additional treatments.
What conditions do you treat?
While we address a broad range of mental health conditions, our most common include anxiety, depression, ADHD, insomnia, OCD, bipolar disorder, and eating disorders. However, please note that we do not currently offer treatment for addictions.
What medication options are available?
Our prescribers employ a diverse range of medications, adhering to FDA guidelines and utilizing the latest evidence-based practices in medication management for treating mental health conditions.
What is the process for adjusting or changing my medication?
From time to time, medications may require adjustments in dosage or timing, or it may become apparent that a different medication is better suited for you. Every individual is unique. Our dedicated staff is accessible via phone or text to address any concerns you may have. Additionally, you have the option to schedule an extra visit with your provider for further evaluation and discussion.
How do I schedule or reschedule an appointment?
Our online scheduling system makes rescheduling a breeze. Simply click on the get started button to choose a time that best fits with your schedule. Alternatively, you can always call or text us for assistance.
What should I do if I experience side effects?
Side effects of medication can vary, ranging from short-term to long-term effects. Some may dissipate over time, while others may persist. If it’s determined that a side effect is undesirable and unlikely to resolve on its own, discussing a medication change is advisable. In many cases, side effects can be managed by adjusting the dose, frequency, or timing of medication intake. Our experienced medical staff is here to assist you in determining the most appropriate course of action.
741-741
If you’re in emotional distress, text HOME to connect with a counselor.
988
Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.
911
If you’re having a medical or mental health emergency, call 911 or visit your local ER.
