Frequently Asked Questions

How it works

Where can I send my medical history?
We will provide intake forms and assessments for you to complete prior to your initial consultation, which are usually enough for your provider to diagnose and present treatment plan options to you. Having your medical history and notes will be handy while filling out our intake forms. It will also be useful to present to your provider during your appointment. If they request for you to forward your medical history to us, we will provide further instructions on how to do so.
Will I get a prescription?
Our providers are psychiatric clinicians with experience diagnosing and treating ADHD. They are able to offer judgment-free comprehensive evaluations of your medical history and symptoms. If you are diagnosed with ADHD and medication is an appropriate treatment option, then you may receive a prescription. It is not guaranteed and there are no refunds if you do not receive a prescription.
What happens during the initial appointment?
We’re here to make this process as easy as possible. Our psychiatric clinicians are vetted to have extensive experience in the psychiatric care field in addition to diagnosing and treating ADHD.

Your provider will review the medical history and assessments you’ve provided to us before your appointment. The initial consultation is time put aside to dive deeper on your symptoms and treatment goals. Your provider will spend the majority of the time listening to your concerns, presenting treatment options, then helping you come to a decision on a treatment plan that works best for you.

Do I need to already be diagnosed with ADHD?
No, our patients are required to submit a detailed medical history survey prior to their initial consultation. Our providers evaluate this survey, then will seek to understand their patients’ current symptoms in a judgment-free manner during the initial consultation appointment.

There are a lot of stigmas, stereotypes, and myths surrounding ADHD despite the mounting evidence that prove ADHD is a legitimate medical condition. Whether you’ve long suspected that you have ADHD but were never formally diagnosed, or have been diagnosed in the past and you are looking to continue your treatment on a more convenient platform, we are here to help.

How are you different from psychiatrists?
Psychiatrists typically own a private practice. You would need to find a psychiatrist through a Yelp or Google search and hope you find someone with experience diagnosing or treating ADHD in your area. Then you’d give them a call and hope they pick up the phone or give you a call back. If you’re able to get in touch with them, their appointments within your availability may be booked weeks or months out, or you may need to take time off work because none of their appointments fit within your schedule. You then need to remember to attend the appointment, fill out forms and sit in a waiting room, then spend time speaking with a psychiatrist hoping that they take your symptoms seriously. There’s so many steps in this process that are further complicated if you have insurance.

We’re a technology company that works with licensed psychiatric clinicians who are vetted to have experience with diagnosing and treating ADHD. Simply book an appointment on our website and click a link when it’s time for your appointment. Medication is handled easily and as a member and you’ll always have access to your provider and our care team in managing your treatment.

Do you accept any alternative proof of residency?
At this time, we only accept a valid photo ID that is not expired. You may not receive a prescription without proper identification, and most pharmacies will not dispense ADHD medication without an in-state photo ID.
How do I get started?
You will be prompted to fill out a quick 1-minute assessment which will determine whether or not you might be a candidate for treatment. Should a diagnosis seem likely, you’ll be asked to book an appointment. Select an appointment time then we’ll send you additional intake forms to complete before the appointment as well as your appointment link. These forms are important as your provider needs them to make a thorough assessment, so please be sure to accomplish them.